Legal

Privacy Policy

Effective date: May 11, 2025 · Last updated: May 11, 2025

This Privacy Policy explains how Relvio Systems ("Relvio," "we," "us," or "our") collects, uses, shares, and protects information when you visit relviosystems.com, contact us, or use our services. By using our website or services, you agree to the practices described here.

1.Information we collect

We collect information in a few ways: information you give us directly, information collected automatically when you use our website, and information we receive from service providers that help us operate.

Information you provide

  • Contact and business details — such as your name, business name, email address, phone number, service type, and anything you include when you fill out a form, book a call, or email us.
  • Communications — the content of messages, emails, and other correspondence you send to us.
  • Payment information — if you become a client, billing details are collected and processed by our payment processor. We do not store full card numbers ourselves.

Information collected automatically

  • Usage and device data — such as your IP address, browser type, pages viewed, referring pages, and timestamps, collected through standard server logs and analytics.
  • Cookies and similar technologies — small files used to keep the site working and to understand how it's used. See Cookies & tracking below.

2.How we use information

We use the information we collect to:

  • Respond to your inquiries, schedule and conduct calls, and provide our services;
  • Set up, operate, support, and improve the automation systems we build for clients;
  • Process payments and manage billing;
  • Send you service-related messages, updates, and — where you've agreed — occasional marketing;
  • Maintain the security and integrity of our website and services;
  • Comply with legal obligations and enforce our agreements.

3.SMS & text messaging

If you provide your phone number and opt in, we may send you text messages related to your inquiry, appointment, or services. Message frequency varies. Message and data rates may apply.

  • You can opt out at any time by replying STOP to any message. Reply HELP for help.
  • Consent to receive text messages is not a condition of purchasing any product or service.
  • We do not share your mobile phone number or SMS opt-in consent with third parties for their own marketing purposes.

If you are a client using our services to message your own customers, you are responsible for obtaining proper consent from those customers and complying with applicable messaging laws and carrier requirements. See our Terms of Service.

4.How we share information

We do not sell your personal information. We share it only in these limited circumstances:

  • Service providers. We rely on trusted third parties to operate our business, including payment processing (Stripe), text-message delivery (Twilio), website hosting, and the customer-relationship and automation platform we use to build and run client systems. These providers process information only as needed to perform services for us.
  • Legal and safety. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Relvio, our clients, or others.
  • Business transfers. If Relvio is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
  • With your direction. We share information when you ask us to or otherwise consent.

5.Cookies & tracking

Our website uses cookies and similar technologies to keep the site functioning, remember preferences, and understand aggregate usage so we can improve. You can control cookies through your browser settings; disabling some cookies may affect how the site works. We do not use cookies to build advertising profiles about you.

6.Data retention

We keep personal information only as long as needed for the purposes described in this policy — for example, to provide services, maintain records, resolve disputes, and meet legal or accounting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7.Data security

We use reasonable administrative, technical, and organizational measures to protect information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8.Your rights & choices

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications. To make a request, email us at support@relviosystems.com and we'll respond as required by applicable law.

  • Marketing opt-out. You can unsubscribe from marketing emails using the link in any message, or reply STOP to marketing texts.
  • California residents. Subject to applicable law, you may request details about the personal information we collect and how we use it, and request access or deletion. We do not sell personal information.

9.Third-party links

Our website and messages may link to third-party sites and services we don't control. This policy does not apply to those sites, and we encourage you to review their privacy practices.

10.Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us and we will delete it.

11.Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. Material changes will be posted on this page, and your continued use of our website or services after an update means you accept the revised policy.

12.Contact us

Questions about this policy or your information? Contact us: